Privacy Policy

We collect personal details such as your name, email address, shipping and billing addresses, phone number, and payment information when you place an order, create an account, or contact our support team. We also collect automated information regarding your device and browser usage through cookies.

Your information is used to process and fulfill orders, handle payments, send shipping updates, personalize your browsing experience, and (with your consent) send promotional offers and newsletters. We also analyze aggregated data to optimize our website design and inventory.

ElanoraGems uses cookies and similar tracking technologies to store your preferences, keep items in your shopping cart, and compile analytics on website traffic. You can modify your browser settings to reject cookies, though some features of the store may not function optimally.

We share your information with verified third-party partners only to the extent necessary to deliver our services. This includes secure payment processors (e.g., Razorpay, Stripe) and reliable shipping/courier services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We employ robust physical, electronic, and administrative safeguards to protect your personal data. All online transactions are processed using industry-standard Secure Sockets Layer (SSL) encryption. While we take maximum precautions, no transmission over the internet is completely secure.

You have the right to request access to the personal data we hold about you, request corrections to inaccurate details, or request that your information be deleted from our systems. You can also opt-out of marketing communications at any time by clicking the unsubscribe link in our emails.

For any questions or concerns regarding our privacy practices or to exercise your data rights, please contact the ElanoraGems Privacy Officer at gemselanora@gmail.com. You can also learn more on our website at https://elanoragems.in.